Returns Policy

You have a right to cancel your order for any item purchased through our website with or without reason, under the distance selling regulations for refund. If you are unhappy with your purchase we accept unused returns for replacement or refund within 7 days.

All of our products come with 1 years MINIMUM WARRANTY.  Warranty times vary from product to product with some even having as much as a lifetime warranty.  If you do have any problems during your warranty period please return the camera to us and we will deal with it as fast and efficiently as we can.

Faulty returns must be sent back for inspection before a refund will be issued. Goods under warranty may be repaired, if not a new item will be sent.

Returned goods must be adequately sealed in original packaging. On returning an item the box should also be returned undamaged and as received. This must be wrapped in an extra outer layer. Failure to do so could result in only a partial refund being issued.
 
Please ensure you ask for a certificate of posting as proof you have sent the package. Royal Mail do charge for issuing a certificate. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund. You are responsible for the item until we receive it therefore we suggest you return the parcel using Royal Mail Recorded (Signed For) Delivery or similar.

We will not refund the postage paid by the customer on unwanted returned items (so please contact us regarding your purchase prior to ordering if you are unsure).